Fraud Awareness: Smart Financial will never contact you unsolicited and ask you to provide sensitive account information. If you are contacted and feel unsure if the call is legitimate, please end the call immediately and contact us directly at 713-850-1600.

Complaint Notice

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with Smart Financial Credit Union, you should first contact us at:

Smart Financial Credit Union 
P.O. Box 920719 
Houston, Texas 77292-0719


If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below: By U.S. Mail: 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Website: www.cud.texas.gov.