How can we help you?
Whether you’re looking for more information, or you’d like to let us know how we did, you’ll find easy ways to contact us right here.
Smart Financial welcomes your questions, comments, suggestions, compliments and complaints as one critical way to continuously improve our services to you. Please email us at firstname.lastname@example.org (you will receive a response during regular business hours).
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Main Telephone Numbers and Member Services
(713) 850-1600 or (800) 392-5084
Member Services Hours
Mon - Fri: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Other Telephone Numbers:
- SmartLine (Telephone Teller) (713) 850-1254 or (800) 537-7133
- Loan by Phone (LoanLine) (713) 407-1755
- Fax Your Loan (713) 407-1945
- Mortgage Services Division (713) 407-1830
- Smart Financial Resources (713) 850-1600 or (800) 392-5084
- Cardholder Services (24 hours a day, 7 days a week) (800) 442-4757
- IRA Information (IRS) (800) 424-1040
- Credit Union Service Centers (800) 919-2872
- Verification of Deposit by Fax (713) 622-6860
The Administrative Headquarters is located at:
6051 North Course Dr.
Houston, TX 77072
Credit Union's Mailing Address:
P.O. Box 920719
Houston, Texas 77292-0719