Ways to Bank Outside the Lobby
For the ongoing safety of both members and employees, we encourage members to complete transactions outside of the branch lobbies whenever possible. You still have plenty of options when it comes to your banking! We created a chart showing the different ways you can receive service without a face to face interaction with a banker.
Please note that we have temporarily closed our lobbies at select branches. Please visit our CVAlerts page for a list of locations that require appointments. To contact Member Services, please call 713-850-1600 or email email@example.com.
Effective 6/3/20, to access safe deposit boxes, please call Member Services to make an appointment. For instant issue debit cards, please visit one of the following lobby locations: Westchase, 2920, Kingwood, Woodlands or Pearland, or call Member Services to make an appointment at other locations.
Click for locations
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(phone or e-mail)
|Online Banking & Mobile App|
|Check Deposits||SLOWER METHOD||SLOWER METHOD||SUGGESTED METHOD||NOT OFFERED||SUGGESTED METHOD
mobile app only1
|Cash Deposits||SLOWER METHOD||SLOWER METHOD||SUGGESTED METHOD||NOT OFFERED||NOT OFFERED|
|Cash Withdrawl||SLOWER METHOD||SLOWER METHOD||SUGGESTED METHOD
|NOT OFFERED||NOT OFFERED|
|Cashier's Checks & Money Orders||NOT OFFERED||SUGGESTED METHOD||NOT OFFERED||NOT OFFERED||NOT OFFERED|
|Loan Payments||SLOWER METHOD||SLOWER METHOD||NOT OFFERED||SLOWER METHOD||SUGGESTED METHOD|
|Check Cashing||SUGGESTED METHOD||SUGGESTED METHOD||NOT OFFERED||NOT OFFERED||NOT OFFERED|
|Mail Debit Card||NOT OFFERED||NOT OFFERED||NOT OFFERED||SUGGESTED METHOD||NOT OFFERED|
|Disputes||NOT OFFERED||NOT OFFERED||NOT OFFERED||SUGGESTED METHOD||NOT OFFERED|
|Transfer Funds||SLOWER METHOD||SLOWER METHOD||SUGGESTED METHOD||SLOWER METHOD||SUGGESTED METHOD|
|Wire Services||NOT OFFERED||NOT OFFERED||NOT OFFERED||SUGGESTED METHOD||NOT OFFERED|
|Account Inquiries||SLOWER METHOD||NOT OFFERED||SUGGESTED METHOD||SLOWER METHOD||SUGGESTED METHOD|
|Open Accounts||NOT OFFERED||NOT OFFERED||NOT OFFERED||EXISTING MEMBERS ONLY||SUGGESTED METHOD|
|Close Accounts||SUGGESTED METHOD||SUGGESTED METHOD||NOT OFFERED||SLOWER METHOD||NOT OFFERED|
|Apply for a Loan||NOT OFFERED||NOT OFFERED||NOT OFFERED||SLOWER METHOD||SUGGESTED METHOD|