COVID-19 Relief Efforts
With so much news changing daily surrounding the Coronavirus, one thing remains the same: Smart has your back. In order to assist families that may be impacted, we would like to extend the following services to qualifying Smart Financial members. Relief efforts listed below end May 30.
Deferred Loan Payments
Smart is dedicated to helping members during this challenging time. Starting on April 1st, Consumer Loan payments will automatically be deferred for 60 days with no late fees. Also starting on April 1st, Mortgage and Home Equity payments will automatically be deferred for 90 days with no late fees. No action is needed for deferment. March loan payments are due as scheduled.
IMPORTANT: IF YOU SET UP AUTOMATIC RECURRING TRANSFERS TO YOUR LOAN(S) THROUGH ONLINE BANKING, AND WOULD LIKE TO PARTICIPATE IN THE RELIEF PROGRAM, YOU WILL NEED TO CANCEL THE AUTOMATIC TRANSFERS TO ALL LOANS FOR APRIL AND MAY (AND JUNE FOR MORTGAGES) WITHIN ONLINE BANKING.
If you have multiple loans, each loan will be deferred. However, if you wish to submit a loan payment in order to maintain you current loan schedule, please feel free to do so. Lines of Credit or any loans that are past due (30 days or more) do not qualify. Please see important notice below.1
Free Call Center Transactions
With precautionary branch closures and limited hours, we understand that you may need to call Member Services for transactional assistance during this time. We are waiving all phone transaction fees throughout the months of April and May. See eligible transactions below.2
Reduced Discretionary Overdraft Program (DOP) Fees
We will offer reduced $25 fees for all Debit Card purchases when we pay the overdraft throughout the months of April and May. Please see regular program details here.
New Limit for Discretionary Overdraft Program (DOP)
The purpose of the Discretionary Overdraft Program is to guard against returned checks, debit card transactions, and electronic drafts when you do not have funds available. Due to the financial impact brought about by COVID-19, we are increasing the total overdraft limit to $1,000 to assist those that are in need. Please see regular program details here.
Online Auto Loan Discounts
Auto rates as low as 1.99%3 APR and no payments for 90 days. Apply online today!
1Important notice regarding automatically deferred loan payments: